I apologize if this is in the wrong forum but I need answers and unfortunately the forums on the realm crafter website is locked to new registration. My wife just bought a license of Solstar Games Realm Crafter Standard Thursday at 7:36 pm for me and while their website says it shouldn't take no longer then 24 hours she still haven't received a "complete status" in her email yet. Also to make matters worse on why I don't understand why it's not complete yet, after she purchased it, it went from queued, then processed in a matter of a minute.
I tried calling their number that I found on the better business bureau website but no one was answering the phone and to make matters even more complicated, they had an F rating with the Better Business Bureau and from what I found out, unfortunately after purchasing it, they have not responded to complaints, and also it seems like their professional version been in beta version for over 3 years now and they've been promising that they will finalize it soon.
Should I call up my bank and consult a lawyer to see what my legal options should be or would you guys recommend me to wait another day or two?
I would call your bank and see if you can cancel it somehow. It's really outdated and not for very many people. You just can't whip up an MMORPG. It's expensive to set up servers, etc. Pick an engine that is proven like Unity and use the free version until you decide you can do the work and preparation necessary, because there is a lot even with a simple game. Another option would be to do a mod for a game that has an editor. That would be a lot better way to get your feet wet and you would only be out the price of a game, and believe me, you would get a lot more people playing it than doing something like realm crafter.
Thanks for the reply Fireside.
I just called up my bank and disputed that order. I did read the reviews about the standard version and it received mixed reviews. While I was hoping to get a decent mmorpg with it that's not the point. The point is they charged the money at 7:36 pm Thursday and as of this message it still hasn't been finalized. No response from customer service either and the number on the BBB website noone answers that, and the number that the bank has for them is for a cleaning service. Unity is definitely looking good right now.