I apologize if this is in the wrong forum but I need answers and unfortunately the forums on the realm crafter website is locked to new registration. My wife just bought a license of Solstar Games Realm Crafter Standard Thursday at 7:36 pm for me and while their website says it shouldn't take no longer then 24 hours she still haven't received a "complete status" in her email yet. Also to make matters worse on why I don't understand why it's not complete yet, after she purchased it, it went from queued, then processed in a matter of a minute.
I tried calling their number that I found on the better business bureau website but no one was answering the phone and to make matters even more complicated, they had an F rating with the Better Business Bureau and from what I found out, unfortunately after purchasing it, they have not responded to complaints, and also it seems like their professional version been in beta version for over 3 years now and they've been promising that they will finalize it soon.
Should I call up my bank and consult a lawyer to see what my legal options should be or would you guys recommend me to wait another day or two?